Privacy Policy

Introduction

Welcome to GANNET, an AI-powered humanitarian intelligence platform developed by Data Friendly Space (DFS). We are committed to ensuring the privacy and security of our users' data. This Privacy Policy outlines how we collect, use, and protect your information when you use our platform, including the Virtual Assistant, SituationHub, Workspace, and Data Explorer products.

Information We Collect

Email Address: The only Personally Identifiable Information (PII) we collect is your email address, used for account creation, authentication (including SSO for Workspace deployments), and communication purposes.

User Prompts and Queries: We collect the queries and prompts you input into GANNET products, including the Virtual Assistant and Workspace. These are used for internal analysis to improve our services and may be processed by the underlying foundational model to generate responses.

Uploaded Documents (Workspace): If you use Workspace, documents you upload remain within your organization's private environment. We do not access, share, or use your uploaded documents for any purpose other than providing the Workspace service to your organization.

How We Use Your Information

Service Delivery: Your data is processed to deliver accurate, relevant responses across all GANNET products. The Virtual Assistant uses Retrieval-Augmented Generation (RAG) to ground responses in verified humanitarian data sources.

Service Improvement: User interactions are analyzed to identify patterns and improve the quality of responses, helping us ensure that our platform remains accurate and useful.

Feedback Loop: When users identify responses as incorrect or unsatisfactory, we use the associated prompts and responses to improve the system, reducing the likelihood of repeated inaccuracies.

Data Sharing and Protection

No Third-Party Sharing: We do not share your email address or any collected data with third parties. All data is used solely within DFS to improve GANNET's functionality and user experience.

Data Sovereignty (Workspace): Workspace deployments maintain complete data sovereignty. All documents and data remain within your organization's control, with end-to-end encryption and granular access controls.

Data Security: We implement robust security measures including encryption, access controls, and audit trails to protect your data from unauthorized access, alteration, disclosure, or destruction.

User Rights

Access and Correction: You have the right to access the information we hold about you. If you believe any information we have is incorrect or incomplete, please contact us to update your data.

Data Deletion: You may request the deletion of your data at any time. To do so, please contact us, and we will promptly remove your information from our systems.

Contact Information

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at hello@datafriendlyspace.org.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by email or through a notice on our website.

Consent

By using any GANNET product (Virtual Assistant, SituationHub, Workspace, or Data Explorer), you consent to the collection and use of your information as outlined in this Privacy Policy.